Corona-protection measures on our MS Primadonna

We do everything we can to enable you to feel good and safe on our MS PRIMADONNA and that you can stay calm and relax during the whole cruise. All details to our measures are mentioned in our hygiene guideline, which are based on legal regulations and the local specifications and guidelines.

Important Pre-Information regarding the actual COVID 19 measures on board can be found in your travel documents. During the cruise, the orders of the captain must be followed.

Antigen rapid test at start of your journey

Before boarding, a antigen rapid test is going to be done. This is provided free of charge. All employees on board will be tested twice a week.

The NADAL® Antigen rapid test from the company Nal von Minden or equal is going to be used by our trained stuff.

A negative test is a condition precedent to start your cruise.

Furthermore, a statement under oath with reference to your personal health and any personal contacts with persons at risk must be made upon arrival. In the middle of the cruise another rapid test will be provided on board free of charge. If this test is positive, you agree to disembark. The return journey to the starting point of the cruise will be organized by us.

Onboard hygiene

Each cabin is completely disinfected after each voyage, including room disinfection with Saniswiss Sanitizer. Room disinfection is the final cleaning step in each cabin.

Our guests will find disinfection & hygiene dispensers at all important points - at the entrances to the ship, the bar and the restaurant. The disinfection of all public areas including toilets, door buckles, railings and tables is carried out several times a day.

All beverage menus are coated with a special varnish against bacteria and viruses.

The disinfection of the bicycle handles on bike cruises is carried out daily.

The crew cabins are also disinfected after the start of each cruise in the same way as the customer cabins.

Masks (FFP2) are also available in the on-board shop at cost price.

Trained & tested employees

All crew members in contact with guests wear a face mask. At the beginning of the season, the employees were trained in CoVID19 prevention and hygiene measures.

All employees have undergone a medical check-up and are only allowed to board after a negative CoVID19 test result. All employees on board will be tested twice a week. Two medical offices from our crew check the compliance with the measures on board during daily operations.

SPA Area

We limitate the number of visitors in the inner and outer whirlpool areas as well in the Sauna. A separate registration system at the reception desk allows all guests to plan their spa visit in advance. Health massages and hydrojet treatments as well as shaving and hairdressing services are provided (wearing a FFP2 mask is mandatory). Please make reservations at the reception desk. Appropriate disinfection is carried out by the hairdresser and masseur before each guest's visit.

Loosened table arrangement in the restaurant

We offer 2 sittings at all meals to comply with the minimum distances and have extended the opening hours in the restaurant.

There is one restaurant table per cabin. If you are traveling together with friends/acquaintances, up to 8 guests can be seated per table (subject to availability).

Breakfast is served buffet style with a one way system. Mouth and nose protection (FFP2 mask) must be worn and hands disinfected when entering the buffet area.

Land excursions

You will receive a list of partner organizations (cafes/restaurants/museums, etc.) that offer a high level of Corona safety precautions.

Keep distance and wear a mask

Please keep a minimum distance of 2 meters between you and all other passengers.

If the minimum distance of 2 meters can not be held, wearing a FFP2 face mask is mandatory and statutory. While moving through the ship, wearing a FFP2 face mask is mandatory (also available on board).

Children up to the age of 6 are excluded.

Status March 2021, subject to change, especially in case of changes in official regulations.

Comm.Council Manfred Traunmüller