Corona-protection measures on our MS Primadonna

Health, safety and the well-being of all guests and crew members are and have always been our highest priority on board the MS PRIMADONNA! We have revised our procedures and take a variety of measures which go beyond the legal framework to protect your health. Hence we ensure the best possible safety concept on board.
You can be sure that we do everything we can to ensure that you feel comfortable and safe on board and that you can enjoy your cruise on the MS PRIMADONNA in a calm and relaxed manner. 

1. Measures by our guests

Upon arrival, a STATEMENT UNDER OATH with reference to your personal health and any personal contact with persons at risk must be submitted.

It is mandatory to wear a facemask during movement on board (available on board). Children up to the age of 6 years are excluded. Before boarding, participation in a antigen test is mandatory, which is provided free of charge.

2. Our Actions

You will receive important information about CoVID19 protective measures on board with your travel documents. During the voyage, the captain's instructions must be followed.

Antigen test

Prior to boarding, a NADAL® rapid antigen test from the company Nal von Minden will be performed and provided free of charge. A negative test is necessary for starting the trip. In the middle of the journey, another rapid test will be provided on board free of charge. If this test is positive, you agree to disembark. The return journey to the starting point of the cruise will be organized by us.

All employees on board are tested twice a week.

Shore excursions: for the excursions you will receive a list of partner establishments (cafes/restaurants/museums, etc.) that offer a high corona prevention.

Meals: To keep the minimum distance, we offer 2 sessions in the restaurant at all meals as well as longer opening hours. Per cabin one restaurant table is provided. If you are travelling together with friends/acquaintances, up to 8 guests can be seated per table (subject to availability). We offer a breakfast buffet with one way system. When entering the buffet area a nose and mouth mask must be worn. In addition you have to disinfect your hands before each entry.

Cabins: Each cabin is completely disinfected after each trip including room disinfection with Saniswiss Sanitizer. Room disinfection is the final cleaning step in each cabin.  

Spa area: We limit the number of visitors in the outdoor whirlpool area as well as in the sauna. A separate registration system at the reception allows all guests to plan their spa visit in advance. The indoor whirlpool is not open. The health massages and hydrojet treatments, as well as shaving and hairdressing services take place (wearing mouth-nose protection is obligatory). Please make reservations at the reception. Appropriate disinfection takes place before each visit of a guest to the hairdresser and masseur.

3. Employees

All employees have undergone a medical check-up and are only allowed to board after a negative CoVID19 test result. All crew members in contact with guests wear a mouth and nose mask). At the beginning of the season, the employees were trained in CoVID19 prevention and hygiene measures. Two medical offices from our crew check the compliance with the measures on board during daily operations.

4. General hygiene on board

Our guests will find disinfection & hygiene dispensers at all important points - at the entrances to the ship, the bar and the restaurant. The disinfection of all public areas including toilets, door buckles, railings and tables is carried out several times a day.
All beverage menus are coated with a special varnish against bacteria and viruses.
The disinfection of the bicycle handles on bike cruises is carried out daily.
The crew cabins are also disinfected after the start of each cruise in the same way as the customer cabins.
Masks are also available in the on-board shop at cost price.   

Status 18.12.2020, subject to change, especially in case of changes in official regulations.

Comm.Council Manfred Traunmüller