Corona-protection measures on our MS Primadonna

Health, safety and the well-being of all guests and crew members are and have always been our highest priority on board the MS PRIMADONNA! We have revised our procedures and take a variety of measures which go beyond the legal framework to protect your health. Hence we ensure the best possible safety concept on board.
You can be sure that we do everything we can to ensure that you feel comfortable and safe on board and that you can enjoy your cruise on the MS PRIMADONNA in a calm and relaxed manner. Below you will find a brief summary of the most important measures.

1. Measures by our guests

Upon arrival, a STATEMENT UNDER OATH with reference to your personal health and any personal contact with persons at risk must be submitted.

It is mandatory to wear a facemask in generally accessible indoor-areas. Children up to the age of 6 years are excluded. For example the short distances from the cabin to the restaurant etc.

2. Our Actions

His orders and those of the captain are to be followed. Important preliminary information about the CoVID19 protection measures on board is provided with the travel documents.

Each cabin is completely disinfected after each voyage, including room disinfection with Saniswiss Sanitizer. Room disinfection is the final cleaning step in each cabin.

Meals: To keep the minimum distance, we offer 2 sessions in the restaurant at all meals as well as longer opening hours. Per cabin one restaurant table is provided. If you are travelling together with friends/acquaintances, up to 8 guests can be seated per table (subject to availability). We offer a breakfast buffet with one way system. When entering the buffet area a nose and mouth mask must be worn. In addition you have to disinfect your hands before each entry.

For the convenience of all guests booked in the Promenade deck cabins, a food and beverage service is provided in the cabin at no extra charge for lunch and dinner. This turns the best cabins on board into an individual restaurant with maximum privacy, and the courses of the menu are served one after the other.

For the convenience of all guests booked in the Promenade deck cabins, a food and beverage service is provided in the cabin at no extra charge for lunch and dinner. This turns the best cabins on board into an individual restaurant with maximum privacy, and the courses of the menu are served one after the other.

Drinks and cocktails after meals are served for a limited number of people in the bar and in the Danube Arena and for an unlimited number of people on the sun deck.  

Spa-Area: We imitate the number of visitors in the outer whirlpool areas as well in the Sauna. A separate registration system at the reception desk allows all guests to plan their spa visit in advance. The indoor whirlpool is not open. Health massages and hydrojet treatments as well as shaving and hairdressing services are provided (wearing a mouth-nose-protection is mandatory). Please make reservations at the reception desk. Appropriate disinfection is carried out by the hairdresser and masseur before each guest's visit.

3. Employees

All employees have undergone a medical check-up and are only allowed to board after a negative CoVID19 test result. All crew members in contact with guests wear a protective visor (if necessary a mouth and nose mask). At the beginning of the season, the employees were trained in CoVID19 prevention and hygiene measures. Two medical offices from our crew check the compliance with the measures on board during daily operations.

4. General hygiene on board

Our guests will find disinfection & hygiene dispensers at all important points - at the entrances to the ship, the bar and the restaurant. The disinfection of all public areas including toilets, door buckles, railings and tables is carried out several times a day.
All beverage menus are coated with a special varnish against bacteria and viruses.
The disinfection of the bicycle handles on bike cruises is carried out daily.
The crew cabins are also disinfected after the start of each cruise in the same way as the customer cabins.
Masks are also available in the on-board shop at cost price.   

Status 19.10.2020, subject to change, especially in case of changes in official regulations.

Comm.Council Manfred Traunmüller
Owner